General Terms & Conditions

1. Definitions

1. In these general terms and conditions, the following terms have the following meanings:
2. Apostle: Apostle Technologies B.V., located at Rijksweg 38G, 5386LE Geffen, is registered with the Chamber of Commerce under number 57449104, has VAT identification number NL852584362B01, and can be reached via the contact page at https://www.apostlesocial.com.
   Apostle has offices at the following locations:
   • Amsterdam: Keizersgracht 391A, 1016 EJ Amsterdam
   • Spain: Urb. Montesol 23, 03802 Alcoy (Alicante)
3. ‍Apostle software: Apostle Employee Advocacy software is available for use online, as well as social media software for use on mobile devices (apps), which Apostle has developed for managing social media such as Facebook, LinkedIn, Instagram, and X.
4. Services: all services Apostle provides to the Customer about (the use of) the Apostle software.
5. User: the persons designated by the Customer authorized to work with the Apostle software and its mobile app, mail, or WhatsApp. Admin users and brand brand ambassadors are the users.
6. Customer: the (legal) person who has commissioned Apostle to provide the Services, not being a consumer.
7. Customer Data: all data stored by the Customer or individual Users using the Services or otherwise made available to Apostle by the Customer under the terms of the Agreement.
8. Agreement: all agreements between the Customer and Apostle, including all amendments and supplements to that, relating to the provision of Services by Apostle, of which the Terms and Conditions are integral.
9. Party(ies): Customer and Apostle together or separately.
10. Conditions: these are general conditions.

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2. Applicability

1. The Terms and Conditions apply to all Apostle offers and all Agreements, even if they are not provided to the Customer again in a future offer.
2. The applicability of the Customer's terms and conditions (of purchase) is expressly excluded.
3. If any provision of the Terms and Conditions is null and void or will be voided, the remaining provisions will remain in full force. Apostle and the Customer will consult to agree on new provisions to replace the void or voided provisions, taking into account the purpose and purpose of the void or voided provision as much as possible.
4. Apostle is entitled to amend the Terms and Conditions at any time. The most recent version of the Terms and Conditions shall always apply. Any such amendment will take effect thirty (30) days after the date on which the amended Terms and Conditions are sent to the Customer. If the Customer submits a written objection to the amendment within these thirty (30) days, the original Terms and Conditions shall remain in force. In that case, however, Apostle shall have the right to terminate the Agreement with the Customer, subject to a notice period of two (2) months.
5. Changes to the General Terms and Conditions made in favour of the Customer shall only take effect if the Customer provides explicit written consent. Without such explicit written consent, the original terms shall remain in effect.
6. The Agreement between the Parties may consist of several documents. In principle, these documents apply in addition to each other. In the event of contradictions, however, the following order of precedence shall always apply, whereby the document referred to previously shall take precedence over the document referred to subsequently:
   a. the processor Agreement
   b. the offer of Apostle
   c. these conditions
7. If the Parties enter into additional written agreements or addenda, these shall take precedence over previously concluded documents, provided they are signed in writing by both Parties. In case of any inconsistencies between the original agreement and a later addendum or written amendment, the most recent written and signed version shall prevail.

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3. Offers and Conclusion of Agreements

1. All offers by Apostle are entirely without obligation unless explicitly stated otherwise.
2. Unless otherwise specified, all offers remain valid for thirty (30) days from the date stated in the offer. Apostle is not obligated to accept an offer after this period has expired; however, if Apostle chooses to do so, the offer shall be deemed accepted.
3. Apostle reserves the right to reasonably amend the offer or any concluded Agreement accordingly if an offer is based on incorrect or incomplete information provided by the Customer. Apostle shall first give the Customer the opportunity to correct the information. If no reasonable solution can be found, Apostle may terminate or dissolve the Agreement.
4. Apostle cannot reasonably be liable for obvious mistakes and clerical errors in offers and agreements.
5. The Agreement shall only include the work described in the written offer/agreement, including any amendments subsequently agreed in writing.
6. An Agreement shall be deemed concluded once Apostle has confirmed it or has actually commenced performance, unless otherwise agreed in writing.
7. Apostle reserves the right to refuse an order on objective grounds without being liable for any damages. This may include, for example, situations where Apostle has reasonable indications or suspicions that the Client will not meet its (payment) obligations under the Agreement.

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4. Execution

1. Apostle will make every effort to perform the Agreement with due care, where appropriate, following the agreements and procedures recorded in writing with the Customer. All activities of Apostle are performed based on a best efforts obligation unless and insofar as Apostle has expressly promised a result in the written order, and the result concerned is also described with sufficient certainty.
2. The Customer acknowledges that the result of the Services and the achievement of agreed deadlines depend on cooperation and the timely provision of required input by the Customer. Apostle can only be held responsible for delays directly caused by circumstances within Apostle’s control.
3. Any timeframes mentioned by Apostle are always indicative and shall not constitute strict deadlines, unless expressly agreed otherwise. In the event of delays caused by the Customer or by a third party, the agreed timeframes shall be adjusted accordingly.
4. Apostle will perform the Services exclusively during Apostle's usual working days and hours unless otherwise agreed in writing:
   
   • Time zone: UTC+2 in summer, UTC+1 in winter
   • Working days: Monday through Friday
   • Working hours: 08:30 hrs - 17:00 hrs
5. The Customer is responsible for the selection, use and application of computer equipment and software within its organization. The Customer must ensure adequate backups, telecommunications connections and internet connections, and for the secure exchange or processing of data through such equipment, connections and databases. The Customer is also responsible for the proper use of the Services provided by Apostle and for following any advice given.
6. Apostle shall not be liable for any loss of data unless such loss is directly attributable to the gross negligence on the part of Apostle.
7. The Client shall provide Apostle with all necessary support and information to deliver the Services. This includes providing all files and data promptly that Apostle has reasonably requested or that the Client should reasonably understand are necessary for the execution of the Services.
8. The Customer warrants the accuracy and completeness of all information provided by or on its behalf to Apostle. Apostle has the right, but not the obligation, to verify the accuracy and completeness of such information. If the Customer provides insufficient cooperation or incorrect information that hinders the provision of the Services, Apostle may suspend the execution of the Services until the required information or cooperation is obtained. Apostle shall inform the Customer thereof in advance and provide a reasonable period to remedy the deficiency. Such suspension shall not relieve the Customer of its obligation to pay in full, and any additional costs resulting from the delay shall be borne by the Customer.
9. The Client must follow Apostle’s reasonable advice and instructions when using the Services. Apostle shall not be responsible for any resulting issues or damages if the Client does not comply with such instructions.
10. In the event of a dispute regarding the execution of the Services, the Parties shall first jointly assess whether the Services align with the written agreements and the reasonable expectations of a competent service provider. If, after this assessment, the Client still believes that the Services are inadequate, they must substantiate this in writing. Apostle reserves the right to provide evidence to the contrary.
11. Apostle is entitled to engage third parties to execute the Agreement. Unless otherwise agreed, Apostle will bear the costs. If these third parties process personal data on behalf of the Client (i.e., as 'sub-processors'), the terms of the data processing agreement shall apply.

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5. Acceptation Test

1. After delivery of the Services, the Customer shall have a maximum period of seven (7) days to test the Services and to reject them in writing.
2. If the Customer does not reject the Services in writing within this period, or makes use of the Services earlier, the Services shall be deemed definitively accepted.
3. Carrying out an acceptance test shall also be considered as use of the Services, and such use shall be regarded as definitive acceptance of the Services.
4. “Use” shall mean any actual use of the Services or (part of) the software by the Customer or its Users, including but not limited to logging in, creating accounts, uploading or processing data, or posting messages via the software.
5. The Customer may not withhold acceptance on the grounds of minor defects that do not prevent the operational use of the Services. Apostle shall remedy such defects within a reasonable period after acceptance.
6. If defects are caused by incorrect or incomplete information, or by the actions of the Customer, the costs of remedying such defects shall be borne entirely by the Customer.
7. In the event of repeated rejection of the Services, both Parties shall be entitled to terminate the Agreement in writing. In such case, Apostle shall be entitled to payment of all work already performed and the agreed licence fees up to the date of termination.
8. After acceptance, Apostle shall not be liable for defects in the Services. Any errors or malfunctions discovered after acceptance shall be handled in accordance with the provisions of Article 11 (Updates, Maintenance and Support).

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6. Prices and Payments

1. All prices are expressed in euros and are exclusive of VAT and other taxes or levies, unless explicitly stated otherwise.
2. Apostle is entitled to invoice the Services periodically and in advance. The Customer agrees to electronic invoicing. The payment term is fourteen (14) days from the invoice date, unless otherwise agreed in writing.
3. Licence agreements have a term of one (1) year, with the option of annual payment or monthly payment. If the Customer opts for monthly payment, a surcharge of fifteen percent (15%) shall be applied to the annual licence fee.
4. Apostle is entitled to increase the fees annually by up to seven percent (7%) or, if higher, in line with the Consumer Price Index (CPI) as published by Statistics Netherlands (CBS). Such adjustment shall take effect from the next invoicing period, following written notice to the Customer at least thirty (30) days prior to the effective date.
5. If Apostle introduces substantial new functionalities, modules or services that significantly increase the value of the Services, Apostle shall be entitled to adjust the fees accordingly. The Customer shall be informed of such adjustments in writing at least thirty (30) days in advance.
6. Upon renewal of an Agreement, the fees shall automatically be adjusted to Apostle’s then-current standard rates, unless otherwise agreed in writing.
7. Apostle may adjust the fees during the term of the Agreement as a result of changes in laws and regulations, rising third-party costs, or substantial increases in infrastructure, hosting or licensing costs. Apostle shall substantiate such adjustments and notify the Customer in writing at least thirty (30) days in advance.
8. If a price increase exceeds fifteen percent (15%) of the last invoiced amount, the Customer shall be entitled to terminate the Agreement in writing within fourteen (14) days of notification, subject to the agreed notice period.
9. If the Customer fails to pay within the agreed payment term, Apostle shall send a first payment reminder. If the Customer still fails to pay within seven (7) days of the date of this reminder, the Customer shall be in default by operation of law. From that moment, the Customer shall owe statutory commercial interest, on the outstanding amount. In addition, the Customer shall be liable for all extrajudicial and judicial collection costs, determined in accordance with applicable statutory provisions, with a minimum of two hundred and fifty euros (€ 250).
10. Apostle shall be entitled to allocate received payments first against collection costs, then against interest due, and only thereafter against the principal amount. The Customer may not enforce any different order of allocation without Apostle’s prior written consent.
11. Apostle shall be entitled to suspend the provision of Services for as long as the Customer is in default, without Apostle being liable for any damages resulting therefrom.
12. Meta determines the costs of using WhatsApp as a notification and reminder channel. The Performance Driven, Ultimate Combo and Global Suites packages include two hundred (200) push WhatsApp messages per month. Additional messages shall be charged to the Customer at € 0.20 per message. Unused messages may not be carried over to the next month.
13. If the bundle limit is exceeded, additional costs shall only apply for the relevant month. The message count shall reset at the beginning of each invoicing period.
14. A one-time set-up fee may apply for the purchase of an Apostle Social licence. This fee covers the initial configuration, installation and preparation of the software or service. The set-up fee depends on the selected package and shall amount to a minimum of € 1,499.
15. Apostle shall not be required to commence any work, deliver any goods or provide any Services under the Agreement until the Customer has provided a valid Purchase Order (PO) number referring to this Agreement.
16. If the Customer requests Apostle to commence work prior to providing a PO number, Apostle reserves the right to charge the Customer for all time spent, costs incurred or delays suffered. The Customer accepts full liability for such costs.
17. Apostle may suspend performance of the Agreement until the PO number has been received, without such suspension constituting default or liability on the part of Apostle.
18. The Customer is obliged to provide a valid PO number no later than fourteen (14) calendar days prior to the annual renewal date of the Agreement. Failure to do so entitles Apostle to suspend the Services until such PO number is received, without suspending the Customer’s payment obligations. Apostle shall not be liable for any service interruptions resulting from the late submission of a PO number.

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7. Duration of Agreement

1. An Agreement between Apostle and the Customer shall always be entered into for a fixed term of one (1) year, unless otherwise agreed in writing.
2. The Customer may choose to pay the licence fee annually or monthly. In the case of monthly payment, a surcharge of fifteen percent (15%) shall apply to the annual licence fee.
3. If the Agreement has a term of three (3) years or longer, a notice period of three (3) calendar months shall apply. For Agreements with a term shorter than three (3) years, a notice period of one (1) calendar month shall apply.
4. If no timely written notice of termination is given, the Agreement shall be tacitly renewed for the same duration as the original contract period, at Apostle’s then-current rates.
5. The Agreement shall commence on the date agreed between the Parties. If no such date has been agreed, the Agreement shall commence at the moment Apostle starts providing the Services.
6. If during the performance of the Agreement it becomes apparent that an amendment or addition is necessary for proper performance, the Parties shall consult with each other in good time and in good faith. Any additional work and/or costs shall only be carried out after the Customer has provided prior written approval.
7. If the Customer wishes to temporarily suspend the Services (“on hold”), this shall only be possible following prior written consultation and approval by Apostle. The agreed suspension period shall be added to the term of the Agreement. Upon termination of the Agreement, the notice period shall be increased by the number of months during which the Services were on hold.
8. For multi-year contracts, the following discounts shall apply to the annual licence fee:
   • 1 year: 0%
   • 2 years: 3%
   • 3 years: 5%
   • 5 years: 9%
9. Apostle shall be entitled to terminate the Agreement with immediate effect by written notice if any of the following circumstances occur:
   a. the Customer applies for a suspension of payments or is declared bankrupt;
   b. the Customer is no longer able to freely dispose of its assets, for example due to attachment;
   c. the Customer is dissolved or intends to be dissolved;
   d. the ownership or control of the Customer is transferred to a third party;
   e. circumstances arise of such a nature that Apostle cannot reasonably be expected to continue the Agreement.
10. In the event of termination pursuant to Article 7.9, all claims of Apostle against the Customer shall become immediately due and payable.
11. Rights and obligations under the Agreement which by their nature are intended to remain in force after termination shall remain fully applicable.
12. If the Agreement is dissolved, Services already delivered and the associated payment obligations shall not be undone.

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8. Early Termination

1. The parties are entitled to terminate the Agreement if:
   a. a party applies for a suspension of payment or intends to do so;
   b. a party can no longer freely dispose of any (liquid) funds, e.g. due to an attachment;
   c. a party is dissolved or intends to dissolve;
   d. the ownership of a party is transferred to a third party, or the third party has gained any control;
   e. or Circumstances arise that are of such a nature that a party cannot reasonably be expected to meet its obligations.
2. Apostle's claims against the Customer are immediately due and payable in full if any of the abovementioned cases occur.
3. Rights and obligations from the Agreement that, according to their nature and content, are intended to continue shall remain in full force and effect after termination of the Agreement.
4. If the Agreement is dissolved, the Services already provided and the associated payment obligations will not be reversed.
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9. Warranty

1. Apostle shall make every effort to provide the Services and the Apostle software with due care and in a professional manner. All obligations of Apostle are best efforts obligations, unless an explicit written result guarantee has been agreed.
2. Apostle does not guarantee that the Apostle software will function without interruptions, errors, or defects. Apostle shall make every effort to remedy any malfunctions or defects within a reasonable period after notification by the Customer.
3. Apostle shall not be responsible for the non-functioning or incomplete functioning of the Services if this is related to:
   a. malfunctions or changes in external platforms or social networks (such as Facebook, LinkedIn, Instagram, or X) on which the Apostle software depends;
   b. incorrect or incomplete information, settings, or actions by the Customer or its Users;
   c. malfunctions in the Customer’s internet or telecommunications connections;
   d. unsuitability or improper configuration of hardware or software used by the Customer.
4. Apostle does not guarantee that advice, suggestions, or recommendations provided in the context of the Services will lead to a specific result or objective.
5. Any warranties provided by Apostle in writing shall lapse if the Customer or a third party makes changes to the Apostle software or the Services without Apostle’s prior written consent.
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10. Account and Access/Use Apostle Software

1. An account is required to use the Apostle software. After the conclusion of the Agreement, Apostle will provide the Customer with access to one or more User or administrator accounts, with which the Customer can create additional User accounts himself.
2. Accounts are personal and may not be shared by several Users. The Customer is obliged to create a separate account for each User.
3. The Customer and the Users are obliged to keep login data strictly confidential. Apostle may assume that actions performed through an account take place under the direction and supervision of the Customer.
4. If the login details for an account are lost or leaked, the Customer must immediately take all measures necessary to prevent misuse of the account. In any case, the Customer shall immediately change the password. The Customer shall notify Apostle immediately to take additional measures if necessary.
5. The Apostle software is only accessible via the Internet. The Customer must have a working Internet connection to use the Apostle software. Apostle is entitled to set requirements for the (configuration of the) equipment necessary for using the Apostle software. The Customer must set up the equipment or modify it at any time to meet Apostle's requirements.
6. Apostle is entitled to suspend its obligations in case of failure without prejudice to the Customer's obligation to continue to meet its payment obligations.
7. Apostle's requirements for using social media automation software via internet browsers, mobile equipment, IOS or Android can be found at https://www.apostlesocial.com/.

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11. Updates, Maintenance and Support

1. During the agreement's term, Apostle will maintain the Apostle software and automatically implement updates and improvements. While customer suggestions and feedback are welcome, Apostle will ultimately decide which functionality will be added or changed.
2. Maintenance affecting the Apostle software's availability will be announced in advance and carried out, where possible when the average use of the Apostle software is low. Emergency maintenance can, however, be carried out at any time and without prior notice.
3. Where possible, the Customer is obliged to immediately report any problems with the Apostle software to Apostle and provide Apostle with the information required to rectify errors.
4. Apostle will announce changes to the Apostle software via the software. In Apostle's opinion, minor changes that do not meaningfully affect the functionality of the Apostle software will be implemented without prior notice.
5. If you have questions regarding the Apostle software or the Services, the Customer can contact the Apostle helpdesk or consult the FAQ on the website. The Apostle helpdesk is available by chat, e-mail, and telephone on weekdays between 09:00 and 17:00 (Dutch time). Current contact details can be found on the Apostle website.
6. Apostle strives to respond to helpdesk requests within reasonable timescales. However, the time taken to respond to and resolve calls may vary.

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12. Availability

1. The availability and maintenance of the Services is always on a "best effort" basis and subject to the provisions of this Article.
2. Apostle will try to keep the Services available as much as possible, but it cannot guarantee uninterrupted availability. Apostle reserves the right to suspend the Services for maintenance purposes temporarily.
3. Suppose any hindrance, damage, or other danger occurs or threatens to occur to the functioning of the Apostle computer systems or network or those of third parties, for example, due to excessive data sending, uploading, or downloading, network attacks, poorly secured systems, or activities of viruses or other harmful software. In that case, Apostle is entitled to take all reasonably necessary measures to avert or prevent this danger. Apostle will notify the Customer as soon as possible.
4. Apostle is certified in accordance with ISO/IEC 27001:2022, the international standard for information security management systems (ISMS). This certification demonstrates that Apostle meets the requirements for establishing, implementing, maintaining, and continuously improving its information security practices.
5. Apostle applies appropriate technical and organizational measures to safeguard the confidentiality, integrity, and availability of information in line with the requirements of this standard. The certification is subject to regular audits by an independent external auditor.
6. Upon request, Apostle will provide the Customer with a valid ISO/IEC 27001:2022 certificate and/or scope statement.
7. The Customer acknowledges that this certification does not constitute a guarantee against all security incidents but confirms that Apostle complies with internationally recognized standards for managing information security.

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13. Force Majeure

1. Apostle will not be obliged to fulfil its obligations under the Agreement if it is unable to do so due to circumstances beyond its control (force majeure)
2. Force majeure shall include, but not be limited to, strikes, failed, incomplete and delayed deliveries by suppliers, war and threat of war, terrorism, import and export bans, epidemics, traffic disruptions, loss or damage during transport, fire, theft, disruptions in the supply of energy and communication connections.
3. In the event of force majeure, Apostle may suspend the performance of the Agreement for the duration of the situation. Suppose the force majeure situation lasts longer than three calendar months. In that case, Apostle shall be entitled to terminate the Agreement in writing immediately, without any obligation to pay damages to the other Party.

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14. Liability and Indemnity

1. Apostle's liability for damages or other claims resulting from an attributable failure to perform (including breaches of warranties or indemnities), tort or on any other grounds shall be limited to the amount owed by the Customer to Apostle under the Agreement (excluding VAT) over the six months preceding the occurrence of the damage, regardless of the number of events in that year.
2. Apostle is explicitly not liable for indirect damage without prejudice to the above provisions. In this case, indirect damage means lost profit, missed savings, reduced goodwill, and damage resulting from business interruption.
3. Apostle's liability based on an attributable failure in the performance of the Agreement shall only arise if the Customer immediately and properly gives Apostle notice of default in writing, allowing a reasonable period to solve the failure. Apostle remains an attributable breach of contract even after this period. The notice of default must contain a detailed description of the shortcoming so Apostle can respond adequately.
4. Any limitations or exclusions of Apostle's liability in the Agreement lapse if and insofar as the damage results from intent or deliberate recklessness on the part of Apostle's management, death, or physical injury.
5. The use of the Apostle software is at your own risk. Apostle does not influence the social media management or content the software posts. Apostle is never liable for any (harmful) consequences of managing or using these social media.  The Customer will indemnify Apostle and hold it harmless for any third-party claims using social media through the Apostle software.

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15. Intellectual Property Rights

1. Nothing in the Agreement between the parties can be considered a transfer of (intellectual) property rights to the Customer. All rights of intellectual and industrial property in the Apostle software or other materials such as analyses, models, techniques, designs, documentation, reports, offers, training materials, as well as preparatory materials thereof, are held exclusively by Apostle. The Customer only acquires the user rights and powers explicitly granted in the Terms and Conditions or otherwise for the duration of the Agreement.
2. The Customer is not permitted to make any changes to the Apostle software and other materials or to remove or modify any indications of intellectual property rights therein.
3. The Customer is explicitly not entitled to access the source code or source files of the Apostle software and other materials, except in cases permitted by mandatory law.
4. The Customer is not permitted to reverse engineer the Apostle software and other materials (e.g. using decompilation), except in cases where this is allowed by mandatory law.
5. Apostle may take (technical) measures to protect the Apostle software or materials. If such security measures have been taken, the Customer cannot circumvent or remove them.

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16. Customer Data

1. The customer has all rights to Customer Data. Apostle will only use Customer Data to the extent necessary to provide the Services.
2. If and insofar as the Customer Data consists of personal data within the meaning of the General Data Protection Regulation ("GDPR"), the processing is subject to the agreements outlined in the Annex.

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17. Right of Use and Rules of Use

1. Apostle grants the Customer the non-exclusive and non-transferable right to use the Apostle software for the duration of the Agreement strictly for its use within the Customer's company for the number of Users agreed with Apostle. All Users shall be designated by the Customer and registered by Apostle.
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   Having the Apostle software used by or made available to third parties, including subsidiaries or group companies, is not permitted without the prior written consent of Apostle.
2. The Customer is forbidden from using the Apostle software to take actions that violate Dutch or other applicable laws and regulations or are otherwise unlawful.
3. Without prejudice to the preceding, the Customer is expressly prohibited from storing or distributing through the Apostle software any materials, whether or not lawful:
   a. contain or refer to harmful content (such as viruses, malware or other harmful software).
   b. infringe the rights of third parties (such as, but not limited to, intellectual property rights) or are manifestly embarrassing, defamatory, offensive, discriminatory or hateful.
   c. violate the privacy of third parties, including but not limited to the dissemination of personal data of third parties without consent or any other basis.
   d. contain hyperlinks, torrents or other references to (sources of) materials that infringe third party intellectual property rights.
   e. or terrorist content, contains child pornography, bestiality pornography or animations thereof or is manifestly intended to assist others in finding such materials.
4. The right of use is limited to using the Apostle software to manage internet marketing activities on social media. In any case, use does not include:
   a. making changes to the Apostle software
   b. integrating it into another social media automation software program
   c. copying or imitating (in part) it, gaining access to the programme code of the Apostle software, etc., all of this in any way whatsoever and in so far as this is by the law.
5. Apostle software may not be used to send SPAM (undesired electronic mail), among other things. The Customer shall ensure and warrant that its registered Users do not violate this provision and shall indemnify and hold Apostle harmless from and against any third-party claims arising from this.
6. The Customer determines what materials are processed using the Apostle software and how the Customer and its Users use it. The Customer is responsible for ensuring that the Apostle software's materials and use are lawful and do not infringe on the rights of third parties.
7. Apostle shall not be liable for any materials stored using the Apostle software or for any use made of the Apostle software by the Customer and its Users. The Customer will indemnify Apostle against any third-party claim, including any claim by the Users of the Customer, that using the Apostle software by the Customer and its Users infringes the Customer's rights or is otherwise unlawful.

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18. Other

1. The Client is not entitled to assign any rights arising from the Agreement to third parties without Apostle's written consent. Currently, the Customer irrevocably grants Apostle the right to assign any of its rights under the Agreement, in whole or in part, to any third party.
2. The term "written" in the Conditions also includes communication by e-mail, provided that the sender's identity and the integrity of the message content are sufficiently established, except for cancellation and dissolution of the Agreement.

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19. Applicable Law and Disputes

1. These Terms and Conditions and all Agreements and arrangements resulting from that place between Apostle and the Customer are governed by Dutch law.
2. Disputes will be exclusively submitted to the competent court of the district of Oost-Brabant, location ’s-Hertogenbosch.