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De Hypotheker


De Hypotheker is creating a stronger brand image and increasing regional brand awareness with their franchisers and Apostle.

75
Franchisers
4000000
total reach
5300
Posts shared

Meet Customer

Since 1985, De Hypotheker has been the largest organization in the Netherlands in selecting, advising and realizing mortgages. The organization plays a leading role in the Dutch market and ensures the realization of several billion euros in mortgages every year.

The Hypothekers Association is a franchise organization with 170 local franchisers connected to its brand. These franchisers provide independent advice about your mortgage: the available mortgage types and the associated insurance policies.

"With this platform we prepare ready-to-use social media messages for our retailers that they can easily post with their smartphones, while working in their shop. This greatly increases our regional brand awareness and helps our dealers become active online. Today, social media has become part of our online strategy to take Shimano Service Centers to the highest levels."

- Erik-Jan Brunninkreef, Manager retail services & concepts at Shimano

“Easy to use platform with a very promising future”

- Walter Young, Marketing Program Manager at Canon

"Social media are an important part of our marketing mix. With Apostle's tools, we offer our customers valuable content at the right time in their customer journey. In addition, Apostle's tools support our employees in providing relevant content for their network."

- Luuk Slaats, CEO Centralpoint

Challenge

Sharing expertise via social media has become increasingly more popular to create a strong brand image. This also is the case for De Hypotheker: with a targeted social media approach, their intention is to ensure that it is widely known that their local mortgage advisors are the true experts in this field. Content Manager Lotte Gerritsen: “We are experts, but we don't want a man-with-tie-image. That is why we consciously use social media with our local branches: together we are building an even stronger brand.” However, social media is often not a priority for the branches, especially now that the housing market is booming.

Approach

“We want to help our franchise branches in the areas of local marketing and branding on social media,” Lotte expresses. “By doing this we try to take the pressure away from them, seeing that they are already incredibly busy.”

A platform is essential in this case. “With the Apostle platform we make things much easier for entrepreneurs. We can schedule the posts at the head office and these posts only need a final approval from the individual branches. And even if they would like to make an adjustment or reject the message, this is all possible. That way they are in charge of the final editing. In addition, content is now offered on a structural basis: twice a week instead of every now and then.”

Results

The possibility to revise, approve and reject cotent ensures that affiliated branches only share relevant content. 62% of these proposed messages are actually shared on the corporate pages of the branches. This percentage is on average 3x higher than in comparable organizations. So far, over 70 branches are active via the Apostle platform, a number that continues to grow thanks to De Hypotheker's careful approach.

Get in touch with our expert Koen Jordaans to discuss the options for your company!

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