De Hypotheker is building with their franchisers to create a stronger brand.
Sharing expertise via social media has become increasingly more popular to create a strong brand image. This also is the case for De Hypotheker: with a targeted social media approach, their intention is to ensure that it is widely known that their local mortgage advisors are the true experts in this field. Content Manager Lotte Gerritsen: “We are experts, but we don't want a man-with-tie-image. That is why we consciously use social media with our local branches: together we are building an even stronger brand.” However, social media is often not a priority for the branches, especially now that the housing market is booming.
“We want to help our franchise branches in the areas of local marketing and branding on social media,” Lotte expresses. “By doing this we try to take the pressure away from them, seeing that they are already incredibly busy.”
A platform is essential in this case. “With the Apostle platform we make things much easier for entrepreneurs. We can schedule the posts at the head office and these posts only need a final approval from the individual branches. And even if they would like to make an adjustment or reject the message, this is all possible. That way they are in charge of the final editing. In addition, content is now offered on a structural basis: twice a week instead of every now and then.”
The possibility to revise, approve and reject cotent ensures that affiliated branches only share relevant content. 62% of these proposed messages are actually shared on the corporate pages of the branches. This percentage is on average 3x higher than in comparable organizations. So far, 70 branches are active via the Apostle platform, a number that continues to grow thanks to De Hypotheker's careful approach.